Verify Benefits

Start-Care Checklist

Items families often prepare before intake. Our office reviews documentation during follow-up.

• 1Gather insurance card, photo ID, and emergency contacts
• 2List current medications, allergies, and physicians
• 3Note mobility, ADL needs, and home safety concerns
• 4Identify preferred visit times and family decision-makers
• 5Prepare recent hospital or clinic records if applicable
• 6Understand that services depend on eligibility and authorization

Insurance Verification Pathway

We help verify benefits. Coverage depends on eligibility, documentation, medical necessity, authorization, and plan approval.

1. 1

   Submit verification request

   Family or referral source shares payer and member details through our secure form.

2. 2

   Office review

   Intake staff reviews eligibility requirements, orders, and plan-specific rules.

3. 3

   Benefit inquiry

   We help verify benefits with the applicable payer. Coverage depends on plan approval.

4. 4

   Authorization if needed

   Some services require physician orders, medical necessity documentation, and payer authorization.

5. 5

   Family update

   Coordinator explains findings, next steps, and any documentation still needed.