What families should know
- ✓Transportation benefits must be verified with the member's Medicaid plan.
- ✓Rides may require advance notice and authorization.
- ✓Urgent and emergency transport is not handled through this website — call 911.
- ✓Appointment type, facility name, and mobility needs may affect eligibility review.
Documents that may help
- ✓Medicaid ID
- ✓Plan name
- ✓Appointment date and time
- ✓Provider or facility name
- ✓Pickup and drop-off addresses
- ✓Mobility needs summary
Aetna Better Health of Virginia
Plan transportation processes vary. Contact the plan or allow our team to help review next steps.
Anthem HealthKeepers Plus
Plan transportation processes vary. Contact the plan or allow our team to help review next steps.
Humana Healthy Horizons in Virginia
Plan transportation processes vary. Contact the plan or allow our team to help review next steps.
Sentara Community Plan
Plan transportation processes vary. Contact the plan or allow our team to help review next steps.
UnitedHealthcare Community Plan
Plan transportation processes vary. Contact the plan or allow our team to help review next steps.
Eden Home Care and Eden Transportation do not represent that any payer, plan, or program has approved, contracted, credentialed, or enrolled this service unless separately verified. Coverage depends on eligibility, plan rules, authorization, documentation, and approval.
Start Benefit Review with Ride RequestEmergency transportation should be handled by calling 911. Website ride requests are for non-emergency transportation coordination only — not ambulance or emergency medical transport. Transportation benefits may be available depending on your health plan and eligibility. Coverage depends on eligibility, plan rules, authorization, documentation, and approval.