Current Policy Version1.0
Effective DateOctober 1, 2026 at 5:08 PM
Full Refund Review Window0 hours
Extended Review Window48 hours
Full Refund Progress Maximum0%
Partial Refund Review Threshold25%
Assessment Review RuleA completed final assessment requires manual review.
Certificate Review RuleAn issued certificate requires manual review.
Processing NoticeRefund requests are reviewed by Eden Home Health Care before any payment is returned.
Learner-Facing Policy Text
Administrative Refund Guidelines: Refund eligibility is reviewed using payment timing, training progress, assessment status, certificate status, and the current published PCA refund policy.
